Customer service
Hotel Aateli Hillside: Ilkanmäentie 6, 88610 Vuokatti
Hotel Aateli Lakeside: Suvikkaantie 6, 88610 Vuokatti
Our customer and sales service is available as follows:By phone: +358 44 555 2828Phone lines are open Monday–Saturday, 10:00–15:00 (no phone service on Sundays). Outside of phone service hours, our customer service team can be reached by e-mail.By e-mail:
The reception at Hotel Aateli Lakeside is open as follows:Monday–Saturday: 07:00–16:00Sundays and public holidays: 09:00–13:00
Reception and key collection services are handled at Hotel Aateli Lakeside.Appointments for the Private Zen Spa can be booked through the contact details provided above.
Sales and customer service
Media materials
Vuokatin Aateli Media Bank
You can order a login credentials for the Media Bank at